About Radius
About Radius Community Health & Healing (formerly Boyle McCauley Health Centre)
Radius Community Health & Healing (Radius) provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion, Radius improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client focused inter-professional care. We collaborate with our clients to address the broad determinants of health.
Job Description
Casual MOA
Hours: Various (typically 8 hour shifts)
Monday-Friday 0800-2030
Saturdays 0830-1300
Medical Office Assistants (MOAs) are an essential part of the team at Radius. Radius’s medical clinic operates on a team-based model – each clinical team includes nurses, MOAs, physicians, nurse practitioners, and outreach workers. MOAs fulfill vital roles within the clinic structure, with key responsibilities outlined below:
Key Responsibilities
- Clinic Flow Duties
- Operate the clinic’s electronic medical record (MedAccess)
- Check-in patients and update patient information, take vital signs and show patients to treatment rooms
- Schedule, coordinate, and confirm appointments
- Stock and set up treatment rooms as required
- Chaperone appointments as needed
- Coordinate medical documents and records
- Transcribe consult letters, and follow up with consult reports
- Prepare pre-op prep work
- Prepare lab requisitions
- Prepare invoices, scan and mail documents
- Prepare legal invoices and chart transfers
- Be responsible for data collection and compiling statistics
- Coverage for alternate Radius sites
- May include Supervised Consumption Site, Dental Clinic, and Offsite/Outreach locations.
Qualifications
- Completion of recognized Medical Office Assistant certificate program
- Minimum two years experience in medical clinic operation or equivalent combination of education and experience
Skills and Competencies
- Able to balance numerous demands and conflicting priorities with strong problem-solving skills
- Ability to work cooperatively within a multidisciplinary team
- Ability to demonstrate patience and understanding for those with addictions and behavioural disorders
- Ability to de-escalate clients in crisis
- Strong computer proficiency
- Experience with MedAccess EMR is considered an asset
- Experience with Office365 suite – Word, Excel, PowerPoint, Teams
- Database creation and maintenance
- Proficient typing ability
- Excellent written and verbal communication skills
- Understanding of trauma-informed care
- Must be able to operate within a harm-reduction model of care
Benefits
At Radius, we’re committed to enhancing our employees’ well-being with a comprehensive benefits package designed to support both personal and professional growth. Radius offers:
- Employee Assistance Plan (EAP): All employees have access to confidential counseling and access to a wide range of resources for personal and professional challenges. Our EAP is here to support your overall well-being.
- Benefits available to all permanent, full-time employees after a defined waiting period:
- Comprehensive medical, dental and vision benefits: Premiums are fully covered by Radius
- Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage: Mandatory enrollment, employees are responsible to pay premiums.
- Lifestyle Spending Account: Wide variety of options available to spend an annual allowance
- Group Retirement Savings Plan
Equal Opportunity Employer
Radius Community Health and Healing is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where all employees are respected and valued. We do not discriminate on the basis of race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, marital status, veteran status, or any other characteristic protected by applicable law. We encourage individuals from all backgrounds to apply and join our team, and we are committed to providing equal opportunities for all qualified applicants. Accommodations for applicants with disabilities will be provided upon request.
Land Acknowledgement
Radius respectfully acknowledge that we are located within Treaty 6 territory, and Metis Nation of Alberta Region 4. We acknowledge this land as the traditional home for many Indigenous Peoples including the Cree, Blackfoot, Metis, Nakota Sioux, Dene, Saulteaux, Anishinaabe, Inuit, and many others whose history, languages, and cultures continue to influence our vibrant community.