About Radius
About Radius Community Health & Healing (formerly Boyle McCauley Health Centre)
Radius Community Health & Healing provides interdisciplinary, team-based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion, Radius improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client-focused inter-professional care. We collaborate with our clients to address the broad determinants of health.
Job Summary
The Administrative Support – Clinical & Medical Leadership position provides comprehensive administrative and operational support to the Medical Director, Director of Clinical Operations, and the Clinical Leadership Team in a fast-paced Community Health Centre in downtown Edmonton. This role is central to ensuring the efficient day-to-day functioning of clinical leadership, supporting office operations, provider panel management, and coordination of clinical and administrative activities.
The ideal candidate is highly organized and detail-oriented and can proactively take on vital tasks that help keep things running smoothly. The role requires discretion, strong communication and calendar management skills, and the ability to manage competing priorities in a dynamic healthcare environment. This position offers valuable experience supporting senior clinical leadership and contributing to service delivery for marginalized and underserved populations.
Key Responsibilities
Administrative & Executive Support
- Provide administrative support to the Medical Director, Director of Clinical Operations, and Clinical Leadership Team, including calendar management, scheduling, communications, and routine administrative tasks
- Schedule meetings, prepare agendas, record minutes, and track follow-up actions or communications
- Draft letters, reports, and other documentation as requested
- Maintain organized filing systems, detailed record keeping, and accurate data entry
- Accurate expense tracking and timely reporting
- Act as a liaison to stakeholders, leaders, and the rest of the Radius team
Office & Operational Support
- Process and distribute incoming and outgoing email in the info@radiushealth.ca inbox
- Coordinate with other administrative team members to ensure efficient workflow and communication
Clinical Operations & Panel Management
- Provide administrative support related to provider (physician and nurse practitioner) panel management, including maintaining accurate records and supporting panel-related workflows
- Assist with tracking, compiling, and reporting clinical and operational data using Excel and other tools
- Support data collection and documentation to assist clinical leadership with planning and decision-making
General
- Maintain a high degree of discretion and confidentiality of clinical, personnel, and organizational information
- Support a respectful, inclusive, and collaborative workplace
- Perform other duties as assigned
Qualifications
- Post-Secondary education in Business Administration, or related field is an asset
- Previous experience in a health care or community-based setting
- Experience in an administrative role that reports to executive management and/or supporting clinical teams
- Experience with panel management, data tracking, reporting
- Proficiency with Microsoft 365 suite of applications
- Experience with Canva, Visio is preferred.
- Excellent written and oral communication skills
- Police Information Check including the Vulnerable Sector Check
- Child Intervention Record Check
Skills and Abilities
- Organized, thorough, and able to monitor work for quality and accuracy
- Manages time effectively and is flexible when prioritizing workload
- Excels in working both independently and collaboratively
- Strong communication and interpersonal skills, high social and emotional intelligence
- Supports a respectful workplace
- Values confidentiality and maintains a high level of discretion
Benefits
At Radius, we’re committed to enhancing our employees’ well-being with a comprehensive benefits package designed to support both personal and professional growth. Radius offers:
- Employee Assistance Plan (EAP): All employees have access to confidential counseling and access to a wide range of resources for personal and professional challenges. Our EAP is here to support your overall well-being.
- Benefits available to all permanent, full-time employees after a defined waiting period:
- Comprehensive medical, dental and vision benefits: Premiums are fully covered by Radius
- Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage: Mandatory enrollment, employees are responsible to pay premiums.
- Lifestyle Spending Account: Wide variety of options available to spend an annual allowance
- Group Retirement Savings Plan
Equal Opportunity Employer
Radius Community Health and Healing is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where all employees are respected and valued. We do not discriminate on the basis of race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, marital status, veteran status, or any other characteristic protected by applicable law. We encourage individuals from all backgrounds to apply and join our team, and we are committed to providing equal opportunities for all qualified applicants. Accommodations for applicants with disabilities will be provided upon request.
Land Acknowledgement
Radius respectfully acknowledge that we are located within Treaty 6 territory, and Metis Nation of Alberta Region 4. We acknowledge this land as the traditional home for many Indigenous Peoples including the Cree, Blackfoot, Metis, Nakota Sioux, Dene, Saulteaux, Anishinaabe, Inuit, and many others whose history, languages, and cultures continue to influence our vibrant community.