Career Position

Respite to Recovery - Medical Office Assistant (MOA)

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Job Title:

Respite to Recovery – Medical Office Assistant (MOA)

Reports to:

Charge Nurse

Position type:

Temporary Full-Time


Days, Evenings, Weekends

About Radius

Radius Community Health & Healing provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion, Radius Community Health & Healing improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client focused inter-professional care. We collaborate with our clients to address the broad determinants of health.

Job description

Medical Office Assistant for the Radius Community Health and Healing’s Respite to Recovery (R2R) program (in collaboration with a partnering shelter), which serves individuals experiencing homelessness who are ill, but medically stable enough to temporarily convalesce in a shelter/transitional housing setting with medical supports.

Key Responsibilities

•General reception duties including greeting clients, answering phones, and checking messages

•Ensures maintenance of schedule by checking in each client

•Keeping client demographics up to date

•General clerical duties including keeping inventory of and ordering office supplies, preparing invoices, scanning and mailing documents.

•Assists the Charge Nurse/Supervisor with data collection and compiling statistics.

•Schedule, confirm and coordinate appointments including notification of clients and arranging transportation to same

•Stock up and set up treatment rooms as required

•Working as part of an interdisciplinary team

•Assisting nursing staff with various duties as requested/required (e.g., client laundry, cleaning rooms, etc.)

•Work co-operatively with partnering shelter’s staff and management while following the partnering shelter’s guidelines and policies.


•Completion of a recognized Medical Office Assistant certificate program

•Experience working with marginalized populations

•Clear criminal record and vulnerable sector check

Strong computer proficiency 

• Current CPR certification

Skills and Competencies

• Supports a respectful workplace.

Able to balance numerous demands and conflicting priorities 

Ability to work co-operatively within an interdisciplinary team 

Ability to demonstrate flexibility in organizing work 

• Excellent verbal and written communication skills

• Ability to multi-task

Must be able to operate within a harm reduction model of care 

Salary: a competitive compensation package commensurate to experience will be provided.

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