About Radius
About Radius Community Health & Healing (formerly Boyle McCauley Health Centre)
Radius Community Health & Healing (Radius) provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion, Radius improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client focused inter-professional care. We collaborate with our clients to address the broad determinants of health.
Job Description
Reporting to the Director of Operations, and working alongside Radius’ Medical Director, the Clinic Manager is the leader of the Radius medical clinic. The Clinic Manager oversees a dynamic team-based health care system of licensed practical nurses, medical office assistants, health advocates, psychologists, outreach workers, nurse practitioners, physicians, and others. The Clinic Manager supports the mission and values of Radius Community Health & Healing and provides leadership and mentorship to the entire team on delivering compassionate, non-judgmental, and trauma-informed care.
Key Responsibilities
- Lead an interdisciplinary team to provide medical supports in a primary care setting.
- Demonstrate a commitment to best practice and evidence-based medical care.
- Oversee routine clinic flow and day-to-day operations of the clinic, which includes:
- Patient relations;
- Staff scheduling, hiring, dispute resolution, discipline, and other human resource related functions;
- Inventory and supply management;
- Compliance to IP&C and OH&S standards.
- Collaborate with external agencies and other stakeholders to represent Radius in relevant settings.
- Support collection and reporting of clinic-based data as required.
- Contribute to program planning and evaluation.
- Mentor and coach team members to improve skills, capacity, and leadership ability.
- Oversee the performance and job duties of a diverse set of healthcare professionals including nurses, MOAs, health advocates/social workers, and client support workers.
- Other duties as necessary or assigned to ensure efficient and effective clinic operations.
Qualifications
- Diploma or Degree in a health profession, preferably nursing.
- Current registration in respective profession. (e.g., CARNA or CLPNA)
- Current CPR.
- Mandatory vulnerable sector check and suitable criminal record check.
- 5 years relevant experience in a community health center, primary care clinic, or non-profit health agency.
- Experience with marginalized populations. (e.g., homeless serving sector, social service agencies)
- Management and people leadership experience is an asset.
- Non-violent Crisis Intervention training is an asset.
Knowledge/Skills
- Able to balance numerous demands and conflicting priorities, strong problem-solving skills.
- Ability to work co-operatively within a multidisciplinary team.
- Ability to demonstrate patience and understanding for those with addictions and behavioral disorders.
- Strong computer proficiency, experience with MedAccess EMR an asset
- Excellent verbal and written communication skills.
- Must be able to operate with a trauma-informed approach.
- Excellent understanding of cultural awareness an asset.
- Understanding and ability to apply principles of Trauma Informed Care and Harm Reduction.